Our claim management service is designed to facilitate claims that, by nature, have enhanced issues or matters which require advanced measures beyond that of a routine claim. These claims typically involve, but are not limited to, the following:
Losses involving exposures and issues that are unusual.
Large property and bodily injury claims requiring immediate, active response for customer service and exposure evaluation.
Claims with public adjuster involvement.
Claims that are becoming problematic and could benefit from evaluation and assistance.
Evaluation and recommendations on service avenues to consider prior to the appraisal process.
A senior member of our staff is placed in charge of each claim, managing the process of communication with first- and third-party representatives, and recommending the services of contractors, engineers, or other professionals that could be utilized to facilitate the claim in a fair and timely manner.
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